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Privacy Policy
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Last Updated: December 13, 2024

1. Introduction
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BloodConnect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect
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2.1. Personal Information
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- Name
- Email address
- Phone number
- Blood Group
- Date of birth
- Gender
- Physical characteristics (height, weight)
- Location data (preferred city and location area)
- Medical history relevant to blood donation
- Last donation date
- Vaccination history

2.2. Usage Information
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- App usage statistics
- Device information
- IP address
- Login information
- Location data when using the app(with permission)
- App interaction data

3. How We Use Your Information
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We use collected information to:

- Match donors with recipients
- Verify user identity
- Process and manage donation requests
- Send notifications about donation requests
- Improve our services
- Maintain user profiles
- Ensure platform safety and security
- Communicate with users
- Communicate important updates
- Maintain donation records

4. Information Sharing
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4.1. With Other Users
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- Name, Blood group and donation availability
- General location information
- Contact information

4.2. With Third Parties
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We share information with:

- Cloud service providers
- Authentication services
- Analytics providers
- Emergency services (when required)
- Legal authorities when required

4.3. We will not share:
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- Complete medical history
- Personal contact information without consent
- More information than necessary for donation purposes

5. Data Security
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We implement security measures including:

- Encryption of sensitive data
- Secure server infrastructure
- Secure user authentication
- Regular security audits
- Access controls
- Data backup systems

6. User Rights
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You have the right to:

- Access your personal data
- Correct inaccurate data
- Opt-out of communications
- Control data sharing preferences
- Withdraw consent

7. Location Data
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7.1. We collect location data to:

- Match donors with nearby recipients
- Optimize donation logistics
- Provide relevant blood donation opportunities

8. Data Retention
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- Active account data: Retained while account is active
- Donation records: Retained for 5 years
- As required by law

9. Children's Privacy
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- Service not intended for users under 18
- We do not knowingly collect data from users under 18
- Will delete any such data if discovered

10. Third-Party Services
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10.1. We use third-party services for:
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- Authentication (AWS Cognito)
- Location services (Google Maps)
- Login with (Google & Facebook)
- Analytics
- Communication

10.2. Third-party services have:
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- Their own privacy policies
- Independent data collection practices
- Separate terms of service

11. International Data Transfers
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- Data may be processed in different countries
- We ensure appropriate safeguards for international transfers
- Follow applicable data protection laws

12. Cookies and Tracking
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We use:

- Essential cookies for app functionality
- Analytics cookies to improve service
- Authentication tokens
- Device identifiers

13. Changes to Privacy Policy
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We may update this policy and will notify users of significant changes.

14. Contact Information
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For privacy-related inquiries contact us at:

| Email: bloodconnect@craftsmensoftware.com

15. Consent
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By using BloodConnect, you consent to this Privacy Policy and our data practices.